Innovation Strategy
Business Creation
New Product & Service Development
Customer Management
Knowledge Management



Intense market disruptions mean that decisions that have led to success in the past will likely be a recipe for failure tomorrow.
Mills & Mills Consulting understands this and works with clients to define strategies for success and position them for growth in times of turbulence.
Whether it's reinventing innovation efforts in current product and service areas or exploiting new market opportunities, we develop business solutions that deliver sustainable competitive advantage and create value for clients.

Innovation Strategy
Mills & Mills Consulting collaborates with clients to discover and assess the viability of new market and technology models - including those that are potentially disruptive - and then make those opportunities real. As the consulting partner to the originator of the disruptive technology concept, Mills & Mills Consulting understands that new technologies, shifting market trends, and emerging competitors can redefine the economics of an entire industry and invalidate existing business models. We also understand that identifying growth opportunities requires both creativity and structure. Our rigorous, proprietary, and proven frameworks explain how the future is likely to differ from the past - and enable clients to develop winning new business models. And our tools for developing migration strategies make the path from "here to there" clearer, helping clients to decide which opportunities to pursue, and in which order. The end result? The ability actually to benefit from disruption and to achieve rapid, profitable growth.

Business Creation
Capturing value from growth strategies generally requires starting new businesses, developing new products and services, or both. Starting the new, sustaining the core, re-integrating learning from the new ventures to transform the core, and creating the top management "ambidexterity" to do all these things at the same time.
Our Business Creation capabilities - combined to the Business Acceleration competencies of our sister company, BraveBrains.com - help established companies conceive and deploy entirely new business models and organizations while managing the delicate balance between the new and the core. In addition, Mills & Mills Consulting often assists private equity companies in launching, shaping the strategies of, and building the capabilities of their venture companies.

New Product & Service Development
Mills & Mills Consulting helps organizations achieve significant - and often radical - improvements in product and service development, through its deep experience in the organizational structures, processes, tools, and creative strategies that drive product and service innovation. We work closely with our clients, partnering with them to identify opportunities, reinvent product and service development processes, devise and implement product line architectures, and establish successful portfolio management structures.
We also help them to develop Innovation Agendas - short sets of specific themes that translate business strategies into tangible priorities for product development. At the cornerstone of this practice are cutting-edge management tools and methods, as well as our ability to help companies allocate their product development resources.